FAQs

  • How long will the playdough last?

If played with regularly, stored in a sealed container, and used with clean hands and surfaces, this playdough will easily last 3-6 months.

  • What is the texture of your playdough like?

Super soft and delightfully squishy! It will not leave grease stains on your surfaces and holds its shape well. Not too sticky - not too dry. It does not get sticky as it ages, and it will not get crumbly during its lifespan if stored properly. It's just perfect, in our opinion.

  • Is it dangerous for my child to eat the playdough?

Due to the high salt content, this is not a food product and should not be consumed. However, all the ingredients are food grade and will not harm your child if tasted.

  • What are the ingredients in your playdough?

Our exact recipe and ingredient list is a trade secret, but we use only household grocery items like flour, vegetable oil, and salt, and food-grade scents and colourings. Some of our playdoughs are scented or enhanced with essential oils.

If you have specific allergy concerns, please contact us and will do our best to help you find out if our playdough is a safe fit for your child.

  • Are your toys dollar store quality?

An emphatic NO! We source a variety of figurines from trusted suppliers, including Safari LTD and Wild Republic. Our toys are realistic and of high quality, promoting true and accurate representation of real-life animals. These aren't just toys—they are learning tools in the hands of your child!

  • How will sensory play benefit my child?

We have so much information here!

  • Does your dough contain allergens?

Our dough contains wheat and is not produced in a nut-free facility. If you have specific allergy concerns, please contact us and will do our best to help you find out if our playdough is a safe fit for your child.

  • Do you carry gluten-free playdough?

Not currently, but it is a product we hope to launch in the future!

  • Can I get playdough that is just scented with essential oils?

Yes! Please check out our playdough refill page.

  • Do you ship to the U.S.?

Yes, we do! Our shipping rates vary from our Canadian ones, but with the advantage of the U.S. dollar, we think you will find it quite reasonable! Please see our full shipping policies here.

  • How quickly is my order processed?

Barring unforeseen events, our goal is to have your package on its way to you within five business days. This will often be less (our goal is 24-hour turnaround time), but as we are starting out, we don't yet want to make promises we can't keep. Please see our full shipping policies here.

  • How is my order shipped?

We price quote between Canada Post, UPS, and FedEx and go with the most economical. If you have a preference, you may list it in the customer notes, but you may be responsible for extra shipping charges if the difference is extreme. We automatically use Canada Post for P.O. boxes and rural routes. Please see our full shipping policies here.

  • Can I track my order?

YES! When your order is shipped, you will be automatically e-mailed a tracking number. Please see our full shipping policies here.

  • What is your return policy?

We do not accept returns outside of a defective product, shipping damages, or our error. Please contact us if you have any concerns, and our customer care team will be happy to speak with you about your order. Please have your account number and Order ID ready.

  • What are your shipping rates?

Please see our shipping rates page.

  • Do you wholesale any of your products?

We do not at this time.